WhatsApp Business

WhatsApp Business APK is an instant messaging app, specifically designed for the business community. It helps to expand your business from local to international level while interacting with a huge number of customers. It offers multiple innovative tools to communicate with customers and display your products and services more reliably. It is possible to install the app along with WhatsApp Messenger on the same device.

What is WhatsApp Business?

Whatsapp Business is officially developed by Whatsapp Inc. to make communication more convenient and reliable between small businesses and customers. It helps to separate your business activities from your activities and gives you a chance to boost your business on a high level while connecting with huge communities. Give answers to the questions of your customers, display your products and services by creating a catalog, automate your business activities while using a lot of innovative tools, and quickly respond to your customers, satisfy them, and get a lot of orders while sitting on your chair. 

WhatsApp Business Features

Categorize your Chats

You have the labels option to organize your chatting via categorizing your chats. In this way, you can locate your important chats, and carry on with any specific customer. You can update your Status feature while offering your products and services, new updates, discount offers, news, and other important announcements. 

Support Landline 

The app not only helps to carry your conversation using your smartphone with installed Whatsapp Business, but you can send or receive calls on a landline or any fixed phone number. You need only to select the “Call Me” option to receive the verification code. 

Unlimited Devices Support

You need to activate one Whatsapp Business account and use it on up to five web-based devices and smartphones as well. It will make the interaction between business and customers more reliable, especially the businesses with multiple team members will find it beneficial, and use it for different devices. If you are a Meta Verified user, you have the option to expand it up to ten devices.

Quick Replies

Make your conversation quick and responsive while using the Quick Replies feature. It is an innovative feature that allows you to save answers to different common quires, or greetings in response to the first message of the customer, etc. It will automate the common conversation more swiftly while sending your answers automatically to your customers, and make your interaction more reliable and quick.

Create Catalog

You can make the purchasing process more streamlined using the catalog feature, as it helps to display your products, and makes the browsing process for customers quick and easy. It also supports in-app orders and payment processes to make it possible for customers to purchase their required products without leaving their chat interface.

Business Profiles

You need to make innovative changes to your profile while adding a detailed description of your business, your email address, website name, location, and so on. A verified profile can attract a lot of customers with trust. 

Positive Feedback

In fact, the reviews of users on Play Store are in different languages that are difficult to decode, but you will find a positive response for different features and updates. Users like the bold updates of the app, and limited time for displaying the content, and so on.

Real-time Interaction

You will find multiple innovative tools to interact with your customers in real time. Customers can use the DM feature to directly chat with businesses to discuss the products, their prices, features, and other related information.

Dual Account Support

You have the option to manage your personal and professional activities on an exclusive device simultaneously. You can install both Whatsapp Messenger and Whatsapp Business on your Android device, but you need to use two different phone numbers for the purpose and maintaining your communication process more reliably.

Security & Privacy

It is a safe and secure platform and helps to manage more sensitive information about customers. It makes the customers satisfied and they engage reliably with businesses to make the purchasing process fool-proof with the help of end-to-end encryption.

Increased Engagement

Control your sales growth; send targeted offers, etc to engage your customers easily. You can create advertisements and link them with your account to create a potential connection between you and your customers.

User-friendly Interface

The app offers a user-friendly interface for the ease of businesses of all types including small businesses to larger enterprises. It is the best combination of DM, innovative tools, and customer service and makes your conversation with your customers quicker and easier.

Whatsapp Business Web

Similar to an Android device, you also have the option to run the app on your big screen for better showcasing of your products. 

Conclude

WhatsApp Business is the best solution to manage your business matters more accurately while offering multiple features. It is the best combination of innovative tools, customer service, and sales capabilities to boost your business from local to international level. Streamline your business interaction to build a strong and confident relationship with your customers. The user-friendly interface caters to fulfilling the customers’ requirements in an organized way and allows them to in-app purchasing options without leaving the chat. 

Pros

• You have the option to send quick greetings to your customer in response to feel better and more satisfied
• Set answers to multiple common queries to reply fast to your customers
• Reply to your customers even when you are not available
• Support in-app purchases
• User-friendly interface 
• Update your status to give news, offers, and other activities
• Create a catalog and business profile to give a positive impression to your customers
• Use one account for up to 5 devices, and Met Verified up to 10 devices
• Fool-proof security with support of end-to-end encryption
• Free to use
• Support multiple accounts to help you in managing of your personal and professional activities separately

Cons

• You need to use a different phone number
• Reliable for small businesses
• Requires a strong internet connection